Question 1

What is Abhyanga?

Accepted Answer

Abhyanga is a traditional Ayurvedic full-body warm-oil bodywork practice. Slow, continuous strokes with warmed herbal oil, offered as a quiet ritual rather than a deep-tissue treatment.

Question 2

What are the benefits of a session?

Accepted Answer

Guests often describe deeper rest, softer skin, a calmer nervous system, and a feeling of returning to the body. Abhyanga is care and ritual — not a medical treatment.

Question 3

Is Abhyanga suitable for everyone?

Accepted Answer

Abhyanga is not recommended during acute illness, high fever, active injury, or the first trimester of pregnancy. If in doubt, please contact us before booking.

Question 4

What happens in a first-time session?

Accepted Answer

We begin with a short conversation about your current condition, then select an oil together. The hands-on treatment is around 75 minutes, followed by time to rest, shower, and enjoy tea.

Question 5

How long should I allow in total?

Accepted Answer

Please allow around 2.5 hours for the full appointment — conversation, changing, treatment, rest, tea, and shower.

Question 6

What should I wear or bring?

Accepted Answer

Wear comfortable clothing you can easily change out of. Everything needed for the session is provided at the studio.

Question 7

Should I eat before the session?

Accepted Answer

A light meal 1–2 hours before is ideal. Avoid heavy meals or arriving on an empty stomach.

Question 8

Can I wash my hair or skin the same day?

Accepted Answer

You'll shower after the session at the studio. Warm oil may remain on the skin and scalp — a light glow that continues to nourish through the day is normal.

Question 9

Anything to avoid before or after?

Accepted Answer

Please avoid alcohol and intense exercise on the day of your session. Drink warm water and rest afterwards to let the oil settle.

Question 10

How do I book?

Accepted Answer

Choose a service on the Spa Booking page, select a date and time, enter your details, and complete payment. Your appointment is confirmed only once payment is verified.

Question 11

What payment methods are accepted?

Accepted Answer

Payment is processed securely online. Credit card, ATM transfer, and convenience-store payments are supported.

Question 12

When is my booking confirmed?

Accepted Answer

You'll receive a confirmation email once payment has been successfully verified. Pending payments are held but not confirmed.

Question 13

Can I reschedule?

Accepted Answer

Yes — free rescheduling is available up to 48 hours before your appointment. Please contact us as early as possible.

Question 14

What is the cancellation policy?

Accepted Answer

Free cancellation up to 48 hours before your session. Within 48 hours, a NT$800 fee applies. No-shows are non-refundable.

Question 15

Late arrival?

Accepted Answer

Sessions begin at the scheduled time. Arriving late may shorten your hands-on treatment, as the following appointment remains fixed.

Question 16

Do you offer session packages?

Accepted Answer

Yes — three-session and five-session packages are available at a preferred rate. Package sessions are stored in your account and can be booked at any available time.

Question 17

Do packages expire?

Accepted Answer

Packages are valid for 12 months from purchase.

Question 18

Are packages transferable or refundable?

Accepted Answer

Packages are non-refundable but may be transferred to a family member or friend with prior notice.

Question 19

How are orders shipped?

Accepted Answer

Orders ship within 2–3 business days. Home delivery, 7-Eleven pickup, and in-studio pickup are all available.

Question 20

Which oil should I choose?

Accepted Answer

If you're unsure, contact us or ask during your session. We're happy to suggest an oil based on your body, season, and preferences.

Question 21

Returns and exchanges

Accepted Answer

Unopened products may be returned within 7 days of delivery. Opened body oils and skincare cannot be returned for hygiene reasons.

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