Shipping Information

TOA currently offers home delivery within Taiwan and 7-Eleven store pickup.

Offshore islands, remote areas, and restricted addresses may be subject to carrier availability, limitations, or additional charges.

International shipping may be arranged individually. Customers outside Taiwan should contact TOA before ordering.

Taiwan main-island home delivery: NT$100 7-Eleven store pickup: NT$60

Unless otherwise shown at checkout or on a campaign page, these are the standard shipping fees.

In-stock orders are generally dispatched within 3–5 business days after payment is completed.

Business days exclude weekends, public holidays, and announced closure days.

Pre-orders, high order volumes, weather, events beyond reasonable control, incorrect information, carrier changes, or stock replenishment may cause delays.

After payment is confirmed, TOA will send an order confirmation to the email address provided at checkout.

Where supported, a dispatch notice or tracking information may also be provided.

Customers are responsible for checking that the recipient name, email, telephone number, address, and selected store are correct. Reasonable reshipping costs may apply where incorrect information causes a return or failed delivery.

Please choose a store currently offering pickup service and collect the parcel within the period stated in the delivery notice.

The actual collection deadline is determined by 7-Eleven or the carrier.

If a parcel is returned because it was not collected, the store suspended service, or recipient information was incorrect, reasonable reshipping costs may apply.

Please provide a complete and deliverable address and a valid telephone number.

Remote locations, offshore islands, post-office boxes, restricted areas, or locations outside the carrier’s service area may require separate confirmation of the method or cost.

Please inspect the parcel promptly and check the packaging, products, quantities, leakage, breakage, gifts, and accessories.

For an incorrect, missing, defective, or transit-damaged item, retain the product, packaging, and shipping label and contact: hello@tasteofayurveda.co

Include the order number, recipient name, description, and photographs.

After payment, an order may immediately enter fulfilment. Contact TOA promptly to request a change to delivery details, shipping method, or cancellation. Whether the request can be completed depends on the order status.

TOA may arrange international shipping on a case-by-case basis.

Customers outside Taiwan should contact: hello@tasteofayurveda.co

Please provide the destination country, city, postal code, products, and quantities requested.

TOA will provide:

• International shipping cost.
• Estimated dispatch and delivery timing.
• Available delivery methods.
• Product restrictions.
• Information about possible duties, taxes, or customs charges.

An international order is confirmed only after the shipping cost and order details have been agreed.

Unless otherwise required by law or confirmed by TOA in writing, destination duties, taxes, customs-clearance fees, remote-area surcharges, and related costs are generally the recipient’s responsibility.

As import rules for skincare, botanical goods, liquids, and oils vary by country, TOA may decline or limit an order according to destination regulations, carrier restrictions, or the nature of the products.

TOA — Taste of Ayurveda Operated by XINYUE TRADING STUDIO（新悅商行） Taiwan Business Registration No. 94292873 Email: hello@tasteofayurveda.co Website: tasteofayurveda.co